A photograph of the shop counter

When you enter the shop you will see the shop counter in front of you where our staff will be working.

We welcome assistance animals and can give them water to drink. There is a relief area for assistance animals nearby in Clifton Park (400m away). The route to the park is about 400m up an inclined pavement with a few side roads to cross. At the top of the street there is a main road to cross before entering the park.

The shop floor is mostly level access except for our small library area, which can be reached using seven steps. Our shop contains a number of stands and tables displaying our products but there is space between these for wheelchairs and buggies to pass through, and a central area
large enough for wheelchairs and buggies to turn.

There are no seats or chairs on the shop level but please ask our staff if you need one and they will get one for you. The library area has a small number of chairs and tables.

Our shop smells strongly of fragrance due to the products we make and sell here.

The temperature of our building changes a lot and we use portable heaters and fans to help with this.

Our shop counter is not at an accessible height for wheelchair users, but staff will serve you in front of the front of the counter and are used to doing so.

There is a lift with level access on the ground floor. This can be used to gain access to our first floor workshop space. The minimum width of the lift is 80cm, and depth is 138cm.

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