Visitor Experience Team Leader

We are looking for a Visitor Experience Team Leader 

The role in brief: 

We really are looking for an all-rounder, someone who has many different skills and abilities, versatile and capable in multiple areas of work.  As Visitor Experience Team Leader, you will be an organised, enthusiastic, and experienced team supervisor, this is a hands-on role. You will supervise and deliver the day-to-day running of the cafe, retail and event functions, ensuring the highest standards of retail, food preparation and customer satisfaction.  

You will work closely with the Visitor Experience Manager to deliver hospitality services across our cafe, shop and events.  As a Team Leader you will train and support staff and uphold high standards within Food Hygiene and health and safety regulations.  

Your role will be key in maintaining a professional and efficient service aligned with company standards. You will help deliver the story and experience of Grimm & Co, a unique hospitality destination. You will play a key role to ensure that Grimm & Co’s story is told consistently, imaginatively, and effectively.  This role forms part of the Visitor Experience Team. 

Are you still interested? Read on! 

See the full brief here:Visitor Hospitality Team Leader Recruitment Pack

Please submit your CV and a covering letter to amanda.barnes@grimmandco.co.uk. In the subject field, please write “Application for Visitor Experience Team Leader” followed by your name.  The covering letter should outline – with examples – each bullet point from the Person Specification (see below).  

Grimm & Co wish to make our application process as accessible as possible.  If you are experiencing any barriers in applying for this position, please contact us to discuss this further. We also welcome your thoughts on how we can improve our approach so please do tell us if your experience of this process could have been improved. 

If you have questions about the role and would like to have an informal conversation before submitting a completed application form, please contact the Chief Executive to arrange a conversation by emailing emma.holling@grimmandco.co.uk 

Closing Date for Applications: 4pm on Wednesday the 5th of August 2026 

Interview Date: Friday the 7th of August 2026   

Start Date: As soon as possible 

Kitchen Porter

We are looking for a Saturday Kitchen Porter

The role in brief: 

Kitchen Porter Recruitment Pack

Closing Date for Applications: 12pm on Thursday 15th August 2026 

Interview Date: Friday 21st August 2026   

Start Date: As soon as possible